Thank you for shopping with GRAINS OF COTTON. We are committed to delivering your orders quickly and safely.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• During high-demand periods, shipping may experience slight delays.

Shipping Time

Estimated delivery times:

• Kerala: 2–4 business days
• Rest of India: 4–7 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

• We may offer free shipping on selected products or minimum order values.
• Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp.
• Customers can track their shipment through the courier partner’s website.

Delayed or Lost Packages

• If your order is delayed beyond the estimated timeframe, please contact us.
• GRAINS OF COTTON is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
• In case of lost shipments, we will assist you in resolving the issue with the courier partner.

Incorrect Address

• Please ensure your shipping address and contact details are correct before placing the order.
• GRAINS OF COTTON will not be responsible for orders delivered to incorrect addresses provided by customers.

Damaged Packages

If your package arrives damaged:

• Take photos/videos immediately.
• Contact us within 48 hours of delivery.

Contact Us

For shipping-related support:

Email: support@grainsofcotton.com
WhatsApp: +91 8050779184

We appreciate your trust in GOC and strive to provide a smooth shopping experience